Patient FAQs

Is there a separate fee for anaesthetic services?

Yes. Anaesthetic services are billed independently to a surgeon’s fees.

What factors determine my anaesthetic fee?

A multitude of factors are considered within your anaesthetic fee, including: the procedure’s duration and complexity, if special monitoring in needed, your age and degree of urgency involved in the anaesthetic services provided to you.

Are there different kinds of anaesthetic services?

Yes. There are three categories of anaesthetic services: general, regional, and local anaesthesia. All three categories employ drugs to block sensation to differing degrees, and are often combined in use.

When will I receive my anaesthesia fees?

You will receive your anaesthetic service fee prior to your procedure.

Anaesthetist FAQs

What are the benefits of using a Virtual Rooms service?

The Collective Anaesthetic Group team’s virtual rooms service aims to take the administrative work off your plate so you can focus on your practice.

What is the benefit of partnering with C.A.G?

Collective Anaesthetic Group is dedicated to providing premium service without compromising personalisation. Our team not only takes initiative to provide end-to-end service, but we ensure our work aligns with what’s important to you and your practice. Agility and initiative are the foundation of the Collective Anaesthetic team.

Will C.A.G address outstanding invoices?

Yes. Our team will meticulously follow up all outstanding invoices.

Who will be my point of contact?

You will be allocated an account manager for any queries, requests and support. You will be able to contact them via email or phone.

Will C.A.G assist with patient enquiries?

Absolutely. Our team will address patient enquiries and provide support as required to ensure your patients’ experience is a positive one.

How does C.A.G differ to other Virtual Rooms agencies?

The team at Collective Anaesthetic Group are willing to go the extra mile to:

• Resource required information from hospitals, surgeons, patients and third parties so that you don’t have to.
• Provide an allocated account manager for your practice. You will have a central and consistent point of contact.
• Provide swift responses to all queries and efficient action to any issues.
• Customise our communication and deliverables to your needs.
• Assist patients with their questions and concerns – including, but not limited to, assistance with the submission of health fund claims.